Cancellation Policy

Your order can only be cancelled if the shipping manifest is yet to be closed. To cancel, please write to our customer support team on along with your order number.

In such cases, wherein the shipping manifest has not been closed, the order will be cancelled and the refund shall be processed by us within 7 business days after the cancellation request has been acknowledged.

Orders once handed over for shipping and delivery cannot be cancelled.


Au Naturel Beauty Pvt Ltd

10/4 Alipore Park Place

Kolkata 700027, WB, India


Phone: 1800 889 5525

Monday - Friday (10am to 7pm)